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Data Recovery...Always Expect that Anything Can Happen to Your Data

I needed a good laugh today...and I got it from the Channel Register story "The Cat Peed on my Laptop..."

If you need to relieve a bit of stress, perhaps the following will make your frown turn upside down...

"By John Leyden 20 Sep 2006 13:09
The cat peed on my laptop...
and other bizarre data recovery disasters

It's not only IT Help Desks that get strange queries and requests. Data recovery specialists at UK-based firm Disklabs have compiled an illuminating list of the oddest requests for assistance it receives from the 50,000 cases a year it deals with involving people needing to get their data recovered.

Disklabs said that recovery of data is nearly always possible, even from the extreme cases it highlights. "It seems that each year this list gets more and more bizarre," Disklabs director Simon Steggles said.

Disklabs top ten data recovery disasters

*  My cat urinated on my laptop - Disklabs technicians had to thread gingerly in handling a Toshiba laptop which had been urinated on by a client's pet Persian Blue."

Talk about a bad review...sounds like the computer literally pissed him off!

"*  It fell off the roof of the car - A salesperson in a hurry placed his laptop on the roof of his car, while he placed all his demo products into the vehicle. He forgot the laptop on the roof and drove off. He stated: "I was doing about 40mph when I saw it in the rear view mirror"."

I know of *2* CEO's who lost their laptops off the top of their cars!  This is a common occurrance I think.

"*  I accidentally drove over it - An MP3 player was the victim of this roadside mishap. The client didn't realise that the MP3 player had fallen out of her pocket, and accidentally drove over the offending device. "

Not really surprising...more roadkill...

"*  We just sacked the IT manager and he started kicking the server - The IT manager wasn't up to the job so he was fired. The man in question threw a wobbler, deciding the server had to go before he did. He achieved this by kicking the server until it stopped working, causing data corruption and hardware damage to the hard drives. "

What's a wobbler?  Is that like a hissy-fit?  Or more like a having a cow?

"*  There was a bit of oil on it - Quite an understatement. One Disklabs' client had approximately 120 barrels of crude spilt over his laptop, which was in use on an oil rig at the time. "

Wow!  Trying to visualize where on the rig they put him to have his computer covered with all the oil.  Gosh...what kind of job did he have on that rig...

"*  I accidentally threw it out of a window - A student claimed he was 'messing around' with his roommate's laptop. But instead of pretending to throw the laptop out of the window, he chucked it for real – much to the dismay of his roommate. "

Yes, this is very credible.  If you know college students, you KNOW this could happen!

"*  She just got stroppy and snapped it in half - A client's wife thought he was playing away from home and snapped his mobile in a fit of pique. The phone, a Motorola V3 Razor, was literally snapped in half. Disklabs only received one half of the phone and was still able to retrieve all the SMS messages and contacts. "

Hey, I learned another new word, "stroppy"!  Of course I had to look it up..."touchy"..."belligerent".    I don't know, sounds more like she was throwing a "wobbler" to me.

"*  The dog has had a go at it - a Staffordshire bull terrier took a liking to its owner's camera and bit into it. The memory card inside sustained some damage and arrived still wet from dog saliva. "

Whew!  I was afraid of what that last word in the sentence was going to be.

"*   I was showing my friend how to delete data on the spare hard drive, but I deleted the wrong one - Enough said. "

Yeah, 'nuf said.

"*  My wife threw my laptop down a well - Another marital dispute. Excuses offered failed to placate an irate wife who took her revenge by throwing her husband's laptop into a 60 foot well. "

LOL...we have a 120 foot well...with a true throw, I can imagine the laptop bumping and ricocheting against the sides...thwank...bwonk...thunk...all the way down until you hear the deep, plonking splash, following by the lyrical echoes.  Or, if was a straight drop down, the waiting silence...finally broken by the big, SPLOSHing water crash.  Hope they didn't have to drink that water...you've seen those reports about all the bacteria on computer keyboards, haven't you?  ;)

"Disklabs swears all the anecdotes above come from real jobs undertaken by its data recovery service. Disklabs was able to save data in all the above instances.  Which is nice."

Wonder if the husband or the wife climbed down the well for the retrieval?  Yeah, I think most definitely the husband, too...

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Rebecca Herold's Bio:

Rebecca Herold,CISSP, CIPP, CISM, CISA, FLMI, has been providing information security, privacy and regulatory assistance and services to organizations from a wide range of industries for over 18 years. Rebecca was instrumental in building the information security and privacy program while at Principal Financial Group, which was awarded the CSI Information Security Program of the Year Award in 1998. IT Security ranked Rebecca as one of the top 59 IT security influencers, and Computerworld put Rebecca their list of the 25 top privacy experts and on their list of the 9 best privacy consulting firms. Rebecca has been CPO for two consulting organizations, and has had her own information privacy, security and compliance business since 2004. Rebecca has written chapters for several books, dozens of articles, and has been writing a monthly privacy column for the CSI Alert newsletter since the beginning of 2001, and is working on her 11th book. Some of her other books include The Privacy Papers, Managing an Information Security and Privacy Awareness and Training Program, The Definitive Guide to Security Inside the Perimeter (Realtime Publishers), The Shortcut Guide to Improving IT Service Support through ITIL (Realtime Publishers), and The Practical Guide to HIPAA Privacy and Security Compliance. In addition, Rebecca is the leader of The Realtime IT Compliance Community where she posts to her IT Compliance weblog. You can contact Rebecca at: rebecca_herold@realtimepublishers.net.