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Voice Recognition Software Puts Top Cop In Hot Water

Yesterday I read a fascinating story from Australia...

"Police whistleblower Sen-Sgt Phil Pearson faces sack for ringing 3AW"

Long story short: over a year ago a police seargent, Phil Pearson, was upset because of budget cuts resulting staff shortages, so he allegedly called a radio station and griped about it on air for everyone to hear, but he used an alias.

One of the other senior police folks recognized his voice, made a complaint and an investigation occurred.

Voice recognition software and call records were used to confirm it was Pearson.


"Police Association secretary Sen-Sgt Greg Davies said he was surprised voice recognition technology and call charge records were used by ESD to investigate Sen-Sgt Pearson. "There's certainly members in the field who have sought access to that sort of technology for criminal matters and not got it," he said."

It seems there may have been some political reasons for waiting 14 months until launching an investigation.

Voice recognition software varies greatly in reliability.

I wonder, how easy it will be for someone to spoof another's voice to try and point the blame elsewhere, not only for somewhat trivial things as griping on a radio show, but for more lascivious and violent purposes?

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Rebecca Herold's Bio:

Rebecca Herold, CISSP, CIPP, CISM, CISA, FLMI, has been providing information security, privacy and regulatory assistance and services to organizations from a wide range of industries for the past two decades. Rebecca was instrumental in building the information security and privacy program while at Principal Financial Group, which was awarded the CSI Information Security Program of the Year Award in 1998. IT Security ranked Rebecca as one of the top 59 IT security influencers, and Computerworld put Rebecca their list of the world's best privacy experts and on their list of the best privacy consulting firms in both 2007 and 2008. Rebecca has been CPO for two consulting organizations, and has had her own information privacy, security and compliance business since 2004. Rebecca has written chapters for several books, dozens of articles, and has been writing a monthly privacy column for the CSI Alert newsletter since the beginning of 2001, and is working on her 13th book. Some of her other books include The Privacy Papers, Managing an Information Security and Privacy Awareness and Training Program, The Definitive Guide to Security Inside the Perimeter (Realtime Publishers), The Shortcut Guide to Improving IT Service Support through ITIL (Realtime Publishers), and The Practical Guide to HIPAA Privacy and Security Compliance. In addition, Rebecca is the leader of The Realtime IT Compliance Community where she posts to her IT Compliance weblog. You can contact Rebecca at: rebecca_herold@realtimepublishers.net.