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Website Privacy and Security Lessons From the USPS

Last Friday (10/27) Washington Technology published an interesting article, "USPS site is much more than just a presence on the Web" about the privacy challenges of the United States Postal Service (USPS) website.

It is interesting and revealing to see how the concerns and threats have evolved from primarily worrying about web defacements and hackers to now needing to address information security and privacy protections throghout the entire enterprise, right on out to the user endpoints (desktop computers, laptops, etc.).

How often do organizations re-evaluate the adequacy of their information security and privacy programs? If they depend completely upon their own personnel to do this, it is likely it is not often enough. Except for those comparatively few security/privacy stellar organizations, such evaluation activities often take back seat to other activities and day-to-day security/privacy fire-fighting activities.

If you cannot reliably use your own personnel to perform periodic evaluation of the adequacy of your organization's information security and privacy efforts because they cannot realistically fit such activities in with their other job responsibilities (which is all too common), then seriously consider hiring an independent third party to perform such evaluation. You should have a third party occasionally perform independent reviews anyway to provide a level of objectivity you cannot get with your own personnel, and also to catch vulnerabilities and identify new threats that your personnel may not have the experience or up-to-date knowledge to identify.

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Rebecca Herold's Bio:

Rebecca Herold,CISSP, CIPP, CISM, CISA, FLMI, has been providing information security, privacy and regulatory assistance and services to organizations from a wide range of industries for over 18 years. Rebecca was instrumental in building the information security and privacy program while at Principal Financial Group, which was awarded the CSI Information Security Program of the Year Award in 1998. IT Security ranked Rebecca as one of the top 59 IT security influencers, and Computerworld put Rebecca their list of the 25 top privacy experts and on their list of the 9 best privacy consulting firms. Rebecca has been CPO for two consulting organizations, and has had her own information privacy, security and compliance business since 2004. Rebecca has written chapters for several books, dozens of articles, and has been writing a monthly privacy column for the CSI Alert newsletter since the beginning of 2001, and is working on her 11th book. Some of her other books include The Privacy Papers, Managing an Information Security and Privacy Awareness and Training Program, The Definitive Guide to Security Inside the Perimeter (Realtime Publishers), The Shortcut Guide to Improving IT Service Support through ITIL (Realtime Publishers), and The Practical Guide to HIPAA Privacy and Security Compliance. In addition, Rebecca is the leader of The Realtime IT Compliance Community where she posts to her IT Compliance weblog. You can contact Rebecca at: rebecca_herold@realtimepublishers.net.