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An Example of Google's Street View Crossing The Privacy Line...?

Recently I wrote about the privacy implications of Google Street View after communicating with John Grogan (from Popular Science and Computer World) about this topic; see here and here.

Today I saw an ABC news video...

about how Google posted, for the world to see, a man in Australia laying, reportedly passed out, on his lawn.

When the man discovered it, Google removed the image.

Obviously, even though Google removed the image, it is still out there being circulated and viewed.

What happens on the Internet stays on the Internet.

What the news program didn't report is that it was most likely against Australia's privacy law to post this image of the man without first obtaining his permission. Did Google take down the image because they were being nice and sensitive, or because they had no choice but to remove it under the law?

Would they have taken down an image a individual in the U.S. found objectionable and invading upon privacy?

Most privacy laws throughout the world require that permission (consent) must be obtained before obtaining images of an individual, which is a form of personally identifiable information (PII).

The U.S. does not have such a law, that I know of, that would apply to this situation.

What amazes me is how many people who've talked to me about this don't think that it is any big deal for Google...considered a cool and cutting edge technology company...to take these images in the U.S. and post them for the world to see. But, what if this was the U.S. government compiling these images and publicizing them in similar ways? Would many people and groups would be up in arms and protesting loudly about it? Based upon recent history, I would anticipate so.

So, a question to pose to you to think about...is it acceptable for an organization to do actions that appear to invade upon privacy if it is a widely popular and well-liked company, such as Google...but unacceptable if the organization is one such as the government?

Hmm...

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Comments

Hmmm... perhaps you should use the product (or maybe even just read a few articles) before you write about it. Anyone can ask to have their photo removed from Street View - whether they're an Ozzie passed out on the side of the road or an American walking down Main Street. Click the Help link up at the top right and see for yourself. No need for privacy laws. So kinda makes your post a bit of a waste of time? Hmmm...

No need for privacy laws? No need for privacy concerns, either?

And you clearly miss the point. It is not a question of whether or not Google will remove images; it is a question of whether or not they should be taking images in neighborhoods and into private property and posting without the consent or knowledge of the people living along those streets in the first place.

This referenced image is now on the Internet to stay, even if it is no longer on Google. It's still out there, isn't it? So what help link should Ozzie click to completely remove these images of him on his own lawn from the Internet? Or what button should anyone else click who has images of their homes, and often the contents of their homes and people who are in their yards and even seen through the windows, posted on the Internet?

See my original post, http://www.realtime-itcompliance.com/privacy_and_compliance/2008/08/privacy_concerns_of_google_wal.htm.
I've used Google Street View a lot, and there are many images within it that many people would not like to have put on the Internet.

There certainly are many privacy, and safety, issues involved when any type of organization puts wide-sweeping surveillance images on the Internet.

Rebecca

Let me give you a hypothetical situation:
Your neighbor sits on the roof of his house with a high powered lens and took pictures of your children and wife swimming in your pool?

Said person then sells those pictures to your neighbor.

What would you do?

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Rebecca Herold's Bio:

Rebecca Herold,CISSP, CIPP, CISM, CISA, FLMI, has been providing information security, privacy and regulatory assistance and services to organizations from a wide range of industries for over 18 years. Rebecca was instrumental in building the information security and privacy program while at Principal Financial Group, which was awarded the CSI Information Security Program of the Year Award in 1998. IT Security ranked Rebecca as one of the top 59 IT security influencers, and Computerworld put Rebecca their list of the 25 top privacy experts and on their list of the 9 best privacy consulting firms. Rebecca has been CPO for two consulting organizations, and has had her own information privacy, security and compliance business since 2004. Rebecca has written chapters for several books, dozens of articles, and has been writing a monthly privacy column for the CSI Alert newsletter since the beginning of 2001, and is working on her 11th book. Some of her other books include The Privacy Papers, Managing an Information Security and Privacy Awareness and Training Program, The Definitive Guide to Security Inside the Perimeter (Realtime Publishers), The Shortcut Guide to Improving IT Service Support through ITIL (Realtime Publishers), and The Practical Guide to HIPAA Privacy and Security Compliance. In addition, Rebecca is the leader of The Realtime IT Compliance Community where she posts to her IT Compliance weblog. You can contact Rebecca at: rebecca_herold@realtimepublishers.net.